Business Continuity & Disaster Recovery Policy

Our commitment

Axia Computer Systems Ltd is committed to maintaining the continuity of services to our clients and to recovering quickly and effectively in the event of disruption. This policy sets out our approach to identifying risks, protecting critical functions and restoring normal operations as quickly as possible.

Our objectives

• Identify the risks and threats that could disrupt our business and our clients’ services.
• Protect critical systems, data and functions so we can keep operating during an incident.
• Recover services within agreed timescales and minimise impact on our clients.
• Communicate clearly with clients, staff and suppliers during and after disruption.

Our approach

• Resilient, cloud-based systems and tools that allow our team to work from anywhere.
• Regular, tested backups of critical data and documented recovery procedures.
• Redundancy and failover designed into key parts of our infrastructure.
• Defined roles, responsibilities and escalation paths for incident response.
• Periodic testing and review of our continuity and recovery plans.

Supporting our clients

Business continuity and disaster recovery are also core services we deliver to clients. We help organisations assess risk, design resilient infrastructure, implement reliable backup and recovery, and create and test their own continuity plans — so they can keep operating when the unexpected happens.

Review

We review and test this policy and our plans regularly, and after any significant incident, to ensure they remain effective. If you have any questions, please get in touch.